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Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will show up. It offers elaborate info about all the actions that you can carry out on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a rich range of video tutorials illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you searching for, have a glimpse at our comprehensive Frequently Asked Questions database, which comprises questions asked by actual users and provides practical solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's in order to encompass all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of customer service technicians available 24/7 and eager to assist you with any problem. Each trouble ticket you send will be replied to in less than 1 hour (the average trouble ticket response time being only 20 minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 303167

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com